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Clinical Care Coordinator

2 months ago

Lebanon, Pennsylvania, United States Dartmouth-Hitchcock Health Full time
Job Summary

This is a float position that requires one 10hr shift every other weekend. The successful candidate will be responsible for triaging, coordinating, and facilitating the clinical management for an assigned population.

Key Responsibilities
  • Develops, monitors, and reinforces care standards and protocols to enhance quality and promote cost-effective utilization of healthcare resources.
  • Facilitates the development of a plan of care in collaboration with the patient, family, caregiver, and healthcare team.
  • Coordinates the interdisciplinary treatment and plan of care, ensuring the appropriate level of care is provided.
  • Monitors progress towards goals and alerts the healthcare team to potential revisions to the plan.
  • Triages telephone calls and responds to patients and families, as well as other members of the healthcare team, within a registered nurse's scope of practice.
  • Communicates information to the healthcare team and those involved in the treatment and patient's care.
  • Advocates on behalf of patients/families and caregivers for service access and insurance benefits within the constraints of regulations.
  • Recognizes situations that require referrals to Quality, Risk Management, or Patient and Family Relations and discusses with leadership.
  • Evaluates options available and balances cost and quality to assure optimal clinical and financial outcomes.
  • Facilitates progression to appropriate levels of care and evaluates patient outcomes affected by the care management process for improvement opportunities.
Qualifications
  • Graduate from an accredited Nursing Program required.
  • Bachelor's degree (or matriculated into a Bachelor's degree program with completion within a period of time agreed upon with the department at the time of hire) with 3 years of clinical experience required.
  • Recent acute care hospital experience preferred.
Desired Qualities and Behaviors
  • Collaborative team player with strong communication skills.
  • Use of a systems approach in planning, problem solving, and decision making.
  • Creativity, innovation, risk taking, autonomy, flexibility, receptiveness to change, and a commitment to professional growth.
Required Licensure/Certifications
  • Licensed Registered Nurse with NH eligibility.
  • Basic Life Support (BLS) Certificate required.