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Clinical Care Manager

1 month ago

Lebanon, Pennsylvania, United States Dartmouth-Hitchcock Health Full time
Job Summary

We are seeking a skilled Registered Nurse to join our team at Dartmouth-Hitchcock Health. As a Clinical Care Manager, you will play a critical role in coordinating and facilitating the clinical management of assigned patients. This is a per diem position, and you will work closely with patients, families, caregivers, and healthcare teams to develop and implement care plans that promote quality and cost-effective utilization of healthcare resources.

Key Responsibilities
  • Develop and implement care plans in collaboration with patients, families, caregivers, and healthcare teams.
  • Triages telephone calls and responds to patients and families, addressing questions and concerns within your scope of practice.
  • Communicate effectively with healthcare teams and stakeholders to ensure seamless care coordination.
  • Advocate for patients and families, ensuring access to necessary services and benefits.
  • Recognize situations requiring referrals to Quality, Risk Management, or Patient and Family Relations, and discuss with leadership.
  • Evaluate patient outcomes and identify opportunities for quality improvement.
  • Collaborate with clinical research to coordinate care for patients on complex protocols.
Qualifications

A graduate of an accredited Nursing Program is required. A Bachelor's degree (or matriculated into a Bachelor's degree program with completion within a specified timeframe) with 3 years of clinical experience is also required. Recent acute care hospital experience is preferred.

Desired qualities and behaviors include a collaborative team player with strong communication skills, a systems approach to planning and problem-solving, creativity, innovation, risk-taking, autonomy, flexibility, and a commitment to professional growth.

Computer skills and licensure/certifications, including a Licensed Registered Nurse in New Hampshire and Basic Life Support (BLS) Certificate, are also required.