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Customer Quality Assurance Coordinator
2 months ago
Benefits:
401(k)
401(k) matching
Company gatherings
Competitive compensation
Dental coverage
Employee perks
Health coverage
Career advancement opportunities
Paid leave
Profit sharing
Vision coverage
Position:
Quality Assurance Specialist
Accountable for guaranteeing a superior customer experience from the moment an order is placed until the product is delivered to the customer.
Key Responsibilities:
Overseeing the quality of manufactured products during production and validating prior to dispatch
Supporting the training of staff and reinforcing protocols to maintain quality
Keeping precise and organized records for each project and its specifications
Assisting in covering for operators during breaks
Conducting basic troubleshooting of processes
Fostering continuous improvement in quality control accountability
Engaging with customers to build confidence and address their needs
Essential Traits:
Approachable and personable
Highly organized
Strong communicator
Reliable and dedicated
Detail-oriented
Self-driven
Required Skills:
Proficient with numerical analysis
Familiarity with Windows Office Suite
Capability to establish a quality tracking system
Leadership and motivational skills
Problem-solving abilities
Experience Required:
Quality control in manufacturing
Supervisory and training experience
Customer service expertise
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