Applications Engineering Manager

5 days ago


Buffalo, New York, United States API Heat Transfer Full time
Job Description

API Heat Transfer is seeking a highly skilled Applications Engineering Manager to join our team. As a key member of our engineering team, you will be responsible for providing industry-leading customer experience through collaborative work with internal teams and external channel partners.

Key Responsibilities:

  • Direct and coordinate Applications Engineering activities to achieve optimum use of employees and ensure robust customer experience.
  • Coach and develop our talented Applications Engineering team, providing guidance and leadership.
  • Guide successful completion of projects through collaboration with Sales, Project and Product Managers, Design Engineering, Supply Chain and Operations.
  • Manage department budget and accomplishment of development within defined parameters.
  • Develop measurements, processes, and tools for continuous improvement to drive department productivity.
  • Work collaboratively on solutions with customers and markets, including Process & Industrial, Compressor & Dryer, Food & Beverage, Pharmaceutical, Dairy, HVAC, and Refrigeration markets.
  • Utilize API software, vendor material quotes, and pricing guidelines for sizing, selection, cost estimating, and market pricing.
  • Develop and maintain heat transfer expertise necessary to advise and train sales agents, partners, and customers on thermal and mechanical aspects of heat exchangers.
  • Generate cost estimates, quotations, and perform necessary follow-up activities to facilitate the award of new business.
  • Work closely with internal departments throughout the sales cycle to deliver an exceptional customer experience.
  • As appropriate, provide feedback to be used for initiating product, process, and/or marketing improvements.

Requirements:

  • Bachelor's degree in Mechanical, Industrial, or Chemical Engineering.
  • Strong self-starting, accountable, and customer-focused leader with at least 3 years of experience in Applications Engineering Management in a manufacturing or manufacturing service environment.
  • Learning aptitude to familiarize yourself with our customers, products, processes, and systems.
  • Analytical and solution-focused with proven experience applying technical and continuous improvement tools to drive performance improvement.
  • Experience in Heat Exchanger Industry is preferred.

What We Offer:

  • Opportunity to learn from and contribute to a premier, global engineering team.
  • Be part of leading-edge technology for the heat transfer industry.
  • Ability to impact customers across multiple industries.
  • Full health & welfare benefits, 401(k), PTO, and developmental opportunities.
  • Salary: $130,000- $140,000 annually.


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