Banking Relationship Manager

1 week ago

Richmond, Virginia, United States First Community Bancshares Full time
{"title": "Personal Banker II", "description": "Role Summary

At First Community Bank, we are committed to making our community a better place each day. Our team is dedicated to providing exceptional customer service and building strong relationships with our clients.

Key Responsibilities
  • Establish and maintain cordial relationships with customers, ensuring prompt attention to their inquiries and resolving their problems to grant them maximum satisfaction.
  • Inform and suggest new banking products to customers, providing information on their account balance, status, and check or payment clearing history.
  • Ensure compliance with all Bank policies, procedures, and regulatory guidelines in performing duties.
  • Protect customers' confidential information and use it only for official purposes.
  • Improve customers' banking experience by ensuring prompt attention and resolving all banking challenges without delay.
  • Conduct effective checking sales presentations, recommending appropriate accounts and asking for customers' business.
  • Introduce customers to the Tell-A-Friend program and hand out Tell-A-Friend coupons with an enthusiastic explanation.
  • Help customers understand their in-person and digital banking options, allowing them to select the channel that best suits their personal preference.
  • Expand technology penetration of retail and business clients by proactively using customer convenience channels.
  • Open new accounts and service existing accounts according to operational procedures, ensuring required documentation is received and archived.
  • Minimize deposit exceptions and address them quickly to prevent account closure due to documentation exceptions.
Requirements
  • High school diploma or equivalent.
  • Five years of banking experience in account opening, servicing, and maintenance, with demonstrated proficiency in these tasks.
  • Effective listening skills, with the ability to listen to others without interruptions and provide solutions or contributions.
  • Patient and willing to help others solve problems while maintaining a positive attitude.
  • Proven record of outstanding customer service.
  • Demonstrated proficiency in banking platforms and common office software and systems.
  • Strong verbal and written communication skills.
  • Excellent negotiation skills and ability to influence people.
  • Strong attention to detail.
  • Ability to lift up to 25 pounds occasionally and stand for extended periods.
  • Ability to sit in front of a computer for extended periods.
  • Ability to travel, as needed.
", "lang_code": "en-US"}

  • Commercial Banking Relationship Manager

    5 days ago

    Richmond, Virginia, United States Atlantic Union Bank Full time

    Job SummaryWe are seeking a highly skilled Commercial Banking Relationship Manager to join our team at Atlantic Union Bank. As a key member of our commercial banking team, you will be responsible for developing and managing a portfolio of commercial relationships, originating complex C&I loans, and driving business growth through sales and new business...

  • Commercial Banking Relationship Manager

    20 hours ago

    Richmond, Virginia, United States Atlantic Union Bank Full time

    Job SummaryWe are seeking a highly skilled Commercial Banking Relationship Manager to join our team at Atlantic Union Bank. As a key member of our commercial banking team, you will be responsible for developing and managing a portfolio of commercial relationships, identifying and pursuing new business opportunities, and providing exceptional customer service...

  • Branch Relationship Manager

    2 weeks ago

    Richmond, Virginia, United States M&T Bank Full time

    Job Summary:M&T Bank is seeking a highly skilled professional to join our team as a Branch Banker. As a key member of our branch team, you will be responsible for delivering exceptional customer service and sales experiences to our Consumer and Business Banking customers.Key Responsibilities:Provide personalized banking solutions to customers, including...

  • IT Relationship Manager

    1 day ago

    Richmond, Virginia, United States Lorven Technologies Full time

    Job Title: VDOT IT Customer Relationship ManagerWe are seeking a highly skilled IT Customer Relationship Manager to join our team at Lorven Technologies. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our clients, ensuring their IT needs are met, and driving business growth.Key...

  • Business Banking Officer I

    4 weeks ago

    Richmond, Virginia, United States First Citizens Full time

    OverviewAt First Citizens, we pride ourselves on our strong leadership, core values, and dedication to fostering the success of individuals and businesses alike.As a Business Banking Officer, you will continue our legacy of nurturing and enhancing connections with entrepreneurs in your locality, assisting them in achieving their financial...

  • Banking Solutions Advisor

    3 weeks ago

    Richmond, Virginia, United States TD Bank Group Full time

    At TD Bank Group, we are dedicated to providing an exceptional customer experience. Our goal is to foster lasting relationships with our clients by understanding their needs and delivering tailored financial solutions.Position OverviewAs a Customer Experience Associate, you will play a crucial role in ensuring our customers receive the highest level of...

  • IT Relationship Manager

    1 day ago

    Richmond, Virginia, United States Crescens Full time

    Job Title: IT Customer Relationship ManagerCrescens is seeking a skilled IT Customer Relationship Manager to join our team. As a key member of our IT department, you will be responsible for building and maintaining strong relationships with our business partners, ensuring seamless delivery of IT services and products.Key Responsibilities:Manage escalations...

  • IT Relationship Manager

    6 days ago

    Richmond, Virginia, United States InterSources Full time

    Job Title: IT Customer Relationship ManagerLocation: Richmond, VA, HybridRate: Best competitive rateLocal candidates required due to onsite requirementFirst round of interviews via Teams. Second round of interviews ONSITE. Please only submit candidates who can interview onsite, NO exceptionsThis position requires onsite 2 days a week with 3 remoteContract to...

  • IT Relationship Manager

    1 week ago

    Richmond, Virginia, United States InterSources Full time

    About the RoleWe are seeking a highly skilled IT Relationship Manager to join our team at InterSources Inc. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our business partners, ensuring seamless delivery of IT services and products.Key ResponsibilitiesDevelop and maintain strategic...

  • Banking Associate

    1 day ago

    Richmond, Virginia, United States PeopleShare Full time

    Job Title: Universal Banking AssociateWe are seeking a highly motivated and detail-oriented Universal Banking Associate to join our team at PeopleShare. As a Universal Banking Associate, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our banking services.Job Responsibilities:Customer Service: Respond...

  • Client Relationship Specialist

    3 weeks ago

    Richmond, Virginia, United States Truist Financial Corporation Full time

    Role Overview:As a vital member of our team, you will ensure the prompt and accurate execution of client transactions while meticulously maintaining financial records and managing all assigned funds. Key Responsibilities:Deliver exceptional service quality by identifying and addressing the financial requirements of our clients. Your role will encompass:...

  • Banking Associate

    1 day ago

    Richmond, Virginia, United States PeopleShare Inc Full time

    Job Title: Universal Banking AssociateWe are seeking a highly motivated and detail-oriented Universal Banking Associate to join our team at PeopleShare Inc. As a Universal Banking Associate, you will be responsible for providing exceptional customer service and support to our clients.Job Responsibilities:Customer Service: Respond to customer inquiries,...

  • Banking Associate

    6 days ago

    Richmond, Virginia, United States PeopleShare Full time

    Job Opportunity: Universal Banking AssociateWe are seeking a highly motivated and experienced Universal Banking Associate to join our team at PeopleShare. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Job Responsibilities:Account Management: Open and manage a variety of deposit...

  • Banking Professional

    7 days ago

    Richmond, Virginia, United States PeopleShare Inc Full time

    Job SummaryWe are seeking a highly motivated and experienced Banking Professional to join our team at PeopleShare Inc. as a Universal Banking Associate. This is a temp-to-hire opportunity that requires a strong background in banking and customer service.Key Responsibilities:Account Management: Open and manage a variety of deposit accounts, resolve customer...

  • Commercial Banking Operations Specialist

    2 weeks ago

    Richmond, Virginia, United States Capital One Full time

    Job SummaryCapital One is seeking a highly skilled Commercial Loan Servicing Operations Associate to join our team. As a key member of our Commercial Banking Operations team, you will be responsible for managing agent syndicated portfolios, processing loan requests, and maintaining effective oversight across multiple workflow tools.Key ResponsibilitiesManage...

  • Investment Banking Summer Associate

    4 weeks ago

    Richmond, Virginia, United States Navagant Full time

    Investment Banking Summer AssociateKey Responsibilities: Assist in the creation of marketing materials, presentations, and pitch documents. Conduct valuation assessments and perform comprehensive financial research and due diligence. Provide support to senior bankers in managing client relationships.Ideal Candidate Profile: Understanding of the transaction...

  • IT Customer Relationship Manager

    5 hours ago

    Richmond, Virginia, United States InterSources Full time

    Job Title: IT Customer Relationship ManagerInterSources Inc is seeking a highly skilled IT Customer Relationship Manager to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our clients and stakeholders.Key Responsibilities:Develop and maintain strategic relationships with...

  • IT Business Relationship Manager

    2 weeks ago

    Richmond, Virginia, United States Cynet Systems Full time

    Job SummaryCynet Systems is seeking an experienced IT Business Relationship Manager to join our team. As a key member of our IT department, you will be responsible for building and maintaining strong relationships with our business partners, ensuring the successful delivery of IT services and products.Key ResponsibilitiesLeadership and Communication: Meet...

  • Banking Professional

    2 weeks ago

    Richmond, Virginia, United States PeopleShare Inc Full time

    Job SummaryWe are seeking a highly motivated and experienced Banking Professional to join our team at PeopleShare Inc. as a Universal Banking Associate. This is a temp to hire position that offers a competitive hourly rate of $18.00-$19.00 per hour based on experience.Key ResponsibilitiesCustomer Service: Provide exceptional customer service to members,...

  • Banking Associate

    3 weeks ago

    Richmond, Virginia, United States PeopleShare Full time

    Are you a skilled banking professional seeking a new opportunity in a dynamic environment?Position Overview: We are currently looking for a Universal Banking Associate to join our team. This role is essential in providing exceptional service to our clients while managing various banking transactions and account maintenance.Key Details:Schedule: Full-time...