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Billing and Collections Specialist
2 months ago
Premier Association Management Of C is seeking a meticulous Billing and Collections Specialist to support our operations. This role is essential in ensuring timely processing of payments, estoppel requests, and collection notifications for our clients.
Key Responsibilities:
- Process homeowner payments on a daily basis
- Generate and send estoppel letters each day
- Oversee and uphold collection protocols for each community association
- Serve as a point of contact between the association and the collections attorney or agency
- Provide exceptional customer service to homeowners regarding collection matters and billing questions through phone and our software platform (Vantaca)
Required Qualifications:
- Experience in billing and/or collections is preferred
- Strong organizational skills and ability to multitask effectively
- Attention to detail with a proven ability to meet deadlines
- Preferred:
- Proficiency in Spanish
- Experience in Community Association Management
We are a privately owned boutique management firm committed to providing exceptional customer service and striving for excellence in all areas of our business.