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Event Support Specialist

2 months ago

Austin, Texas, United States Compass Group USA Full time
Job Summary

As a Banquet House Attendant with Compass Group USA, you will play a critical role in ensuring the highest level of professional appearance and meeting requirements for our clients. Your attention to detail and ability to multitask will make you an invaluable asset to our team.

Key Responsibilities:
  • Meeting Room Preparation: Set up and maintain meeting rooms, including arranging tables, chairs, and supply linens, to ensure a seamless experience for clients.
  • Event Support: Provide prompt and detailed service to clients, including supplying and setting up items not included in the room, such as flipcharts, whiteboards, and screens.
  • Communication: Maintain consistent phone and email communication with clients, guests, team members, and support departments to ensure updated information is shared.
  • Client Assistance: Offer assistance to clients and visitors throughout the building, including providing directions and escorting to conference rooms.
  • Inventory Management: Maintain inventory of all supplies and notify supervisors when additional supplies are needed.
Requirements:
  • Previous Experience: Previous customer service or houseman/porter experience preferred.
  • Lifting Ability: Ability to lift up to 50 pounds.
  • Technical Skills: Working knowledge of Microsoft Office products.
  • Communication Skills: Excellent written and verbal communication skills.
  • Organizational Skills: Excellent organizational and time management skills.
Benefits:

As a valued member of the Compass Group USA team, you will be eligible for a range of benefits, including medical, dental, vision, and life insurance, as well as retirement plans and employee assistance programs.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.