Revenue Specialist

5 days ago


Canton, Ohio, United States THE KENAN ADVANTAGE GROUP Full time
About the Role

We are seeking a highly skilled Revenue Specialist to join our team at THE KENAN ADVANTAGE GROUP. As a key member of our Revenue Team, you will play a critical role in ensuring the timely and accurate billing of our customers.

Key Responsibilities
  • Review and Process Invoices: Review supporting documentation and initiate the billing process to ensure accurate and timely invoicing.
  • Resolve Accounts Receivable Inquiries: Respond to customer inquiries and resolve any discrepancies or issues related to their account balances.
  • Collaborate with Internal Departments: Work closely with Contract Administration, Pricing Administration, and Sales teams to ensure seamless communication and coordination.
  • Monitor and Report on Customer Accounts: Create reports to track customer account details, identify trends, and prevent reoccurring payment issues.
  • Communicate with Customers: Contact customers to collect on overdue invoices, coordinate rebills, and update pricing errors.
Requirements
  • Bachelor's Degree in Finance or Equivalent: A degree in finance or a related field, or equivalent business experience.
  • 2-3 Years of Customer Service Experience: Proven experience in customer service, with a focus on resolving issues and providing excellent customer experience.
  • Proficiency in Microsoft Office Suite: Strong skills in Microsoft Office Suite, including Word, Excel, and Outlook.
Desired Attributes
  • Professionalism: Adaptability, strong communication skills, and the ability to work well under pressure.
  • Customer Service: Strong interpersonal and verbal/written communication skills.


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