Senior Billing Operations Specialist

2 weeks ago


San Francisco, California, United States Consultative Search Group Full time
Job Title: Senior Billing Analyst

We are seeking a highly skilled Senior Billing Analyst to join our team at Consultative Search Group. As a key member of our global billing team, you will be responsible for ensuring the timely and accurate preparation of complex bills for our clients.

Key Responsibilities:

  • Resolving highly complex and sensitive billing issues, and having the authority to process exceptions and transactions that aid in the timely and accurate resolution of complex inquiries referred by practice office staff
  • Resolving service-related activity for the firm with regards to bill management and processing; responding to all forms of inquiries from practice offices and other internal customers
  • Performing quality assurance activities for the practice offices designed to review the productivity and accuracy of bills and the client service inquiry process; ensuring that appropriate responses are applied in compliance with the firm's policy, procedures, and standards, as well as statutory regulations and guidelines
  • Keeping abreast of and maintaining practice office results for the purposes of training and development opportunities as well as for system and/or process enhancements to eliminate/reduce error-causing or increased workload activities
  • Traveling to the practice offices for training and development opportunities as well as for system and/or process enhancements to eliminate/reduce error-causing or increased workload activities

Requirements:

  • Demonstrate organizational and communication skills while displaying a positive, high-energy attitude
  • Possess strong knowledge of the 3E or Elite billing system and Microsoft Office
  • Display the ability to interact effectively with people at all organizational levels of the firm and be able to work in a team environment with a client service focus
  • A Bachelor's degree in Accounting or a related field
  • A minimum of seven (7) years of increasingly complex accounting and billing experience
  • A minimum of five (5) years of experience managing billing operations, preferably at a law firm

What We Offer:

As a Senior Billing Analyst at Consultative Search Group, you will be part of a dynamic team that values innovation, collaboration, and excellence. We offer a comprehensive benefits package, including healthcare, life and disability insurance, a generous 401k plan, and a PTO program that accrues 23 days during the first year of employment and grows with tenure. You will also have access to professional development programs, employee discounts, and a welcoming environment that fosters growth and success.



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