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Customer Service Representative
2 months ago
About the Role:
As a valued member of our team at Mark Nguyen - State Farm Agent, we are seeking a highly motivated and customer-focused individual to join our team as an Office Representative. In this role, you will have the opportunity to work with a dynamic team to provide exceptional customer service and sales support.
Key Responsibilities:
- Customer Service: Build strong relationships with customers, provide ongoing support, and educate them about their insurance options.
- Business Development: Generate leads, arrange appointments, assess customer needs, and recommend suitable products and services to drive business growth.
- Team Collaboration: Work collaboratively with our team to achieve sales and customer service goals.
What We Offer:
- Competitive Compensation: A competitive salary, commissions, and bonuses package.
- Benefits: Comprehensive health benefits, 401K retirement savings plan, and generous paid time off.
- Professional Development: Opportunities for career advancement and professional growth within our agency.
Requirements:
- Customer Focus: Passion for promoting products and services that meet customer needs.
- Communication Skills: Exceptional written, verbal, and listening skills.
- Problem-Solving: Proactive approach to problem-solving and ability to thrive in a collaborative team environment.
- Language Skills: Proficiency in Spanish is preferred.