Customer Service Representative

4 days ago


Gresham, Oregon, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Build and maintain strong relationships with customers, understanding their needs and preferences to provide personalized solutions
  • Process sales transactions accurately and efficiently, maintaining a high level of product knowledge and making recommendations to customers
  • Assist with inventory management, including receiving and stocking merchandise, and maintaining a clean and organized store environment
  • Participate in visual merchandising and store displays to create an engaging and attractive shopping experience
  • Collaborate with colleagues to achieve sales goals and meet customer needs
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Previous customer service or sales experience, preferably in a retail environment
  • Ability to work a flexible schedule, including evenings and weekends
  • Strong communication and interpersonal skills, with a focus on building strong relationships with customers
  • Ability to lift up to 50 pounds and stand for long periods
What We Offer

As a Customer Service Specialist at Sherwin-Williams, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer service and driving sales growth. We offer a competitive salary and benefits package, including medical, dental, and vision coverage, as well as opportunities for professional development and advancement.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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