Senior POS Optimization Specialist

3 days ago


Commerce, California, United States Innova Solutions Full time
Job Overview
Innova Solutions is seeking a skilled POS Systems Analyst and Optimizer to join our team. As a key member of our operations department, you will play a crucial role in analyzing and optimizing point-of-sale systems to ensure efficient operations and maximize revenue.

About the Role:
The successful candidate will be responsible for conducting regular assessments of POS systems to identify performance bottlenecks, errors, and inefficiencies. They will also analyze transaction data to identify trends, patterns, and areas for optimization, as well as evaluate the effectiveness of POS system features and functionality.

Key Responsibilities:
- Conduct thorough assessments of POS systems to identify areas for improvement
- Analyze transaction data to inform optimization strategies
- Evaluate POS system features and functionality to identify opportunities for enhancement
- Diagnose and resolve technical issues related to POS hardware, software, and network connectivity
- Provide timely support to store staff and management on POS system usage and troubleshooting

Qualifications:
- 2+ years experience in POS system analysis, troubleshooting, and optimization
- Strong analytical and problem-solving skills
- Proficiency in POS software and hardware
- Knowledge of retail operations and customer service
- Excellent communication and interpersonal skills

Estimated Salary: $90,000 - $120,000 per year

Benefits:
- Medical & pharmacy coverage
- Dental/vision insurance
- 401(k)
- Health saving account (HSA) and Flexible spending account (FSA)
- Life Insurance
- Pet Insurance
- Short term and Long term Disability
- Accident & Critical illness coverage
- Pre-paid legal & ID theft protection
- Sick time, and other types of paid leaves (as required by law)
- Employee Assistance Program (EAP)



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