Senior POS Optimization Specialist

3 weeks ago


Commerce, California, United States Innova Solutions Full time

Innova Solutions, a leading technology and business transformation solutions provider, is seeking an experienced Senior POS Optimization Specialist to join their team.

About the Role

This critical position involves analyzing and optimizing point-of-sale (POS) systems and processes to ensure efficient operations and maximize revenue. The successful candidate will troubleshoot technical issues, identify areas for improvement, and implement solutions to enhance the overall customer experience.

Key Responsibilities:
  • Conduct regular assessments of POS systems to identify performance bottlenecks, errors, and inefficiencies.
  • Analyze transaction data to identify trends, patterns, and areas for optimization.
  • Evaluate the effectiveness of POS system features and functionality.
  • Diagnose and resolve technical issues related to POS hardware, software, and network connectivity.
  • Provide timely support to store staff and management on POS system usage and troubleshooting.
  • Implement preventative measures to minimize system downtime and disruptions.
Requirements:
  • 2+ years of experience in POS system analysis, troubleshooting, and optimization.
  • Strong analytical and problem-solving skills.
  • Proficiency in POS software and hardware.
  • Knowledge of retail operations and customer service.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
Preferred Qualifications:
  • Experience with specific POS systems (e.g., Oracle Retail, Micros, Aloha).
What We Offer:

At Innova Solutions, we offer a competitive salary and benefits package, including medical and pharmacy coverage, dental and vision insurance, 401(k), health savings account (HSA), flexible spending account (FSA), life insurance, pet insurance, short-term and long-term disability, accident and critical illness coverage, prepaid legal and ID theft protection, sick time, and other types of paid leaves. Our salary range for this position is $90,000 - $120,000 annually, based on factors such as education, work experience, work location, job duties, certifications, and more.

We are committed to providing our employees with a work environment free of discrimination and harassment, and we welcome applicants from diverse backgrounds. If you are an individual with a disability and need a reasonable accommodation to apply or complete the application process, please contact us at ,. Please indicate the specifics of the assistance needed.



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