Sales Representative Service Solutions Expert
6 days ago
Job Summary:
We are seeking a highly skilled Sales Representative to join our Service Solutions team. As a Sales Representative, you will be responsible for evaluating customer requirements and delivering precise estimates for service projects. Your role is pivotal in maintaining the seamless operation of our service team, ensuring efficient service delivery.
Key Responsibilities:
- Prepare accurate service repair quotes based on comprehensive inputs from technicians, customers, and the service team.
- Process leads, opportunities, and estimates through the CRM system.
- Handle website inquiries and customer requests for quotations (RFQs) via phone and email.
- Professionally communicate and deliver quotes to customers, ensuring clarity and responsiveness.
- Maintain a prioritized list and diligently follow up on outstanding quotes to enhance effectiveness.
- Gather miscellaneous information and procure parts pricing from various manufacturers and vendors.
- Develop new preventative maintenance (PM) proposals tailored to customer specifications and requests.
- Perform other assigned departmental tasks efficiently and effectively.
Requirements:
- 5+ years of experience in marine and/or power generation market segments.
- A bachelor's degree in business administration, Marketing, Engineering, or a related field is preferred. Relevant coursework in sales, customer relationship management, or service management is advantageous.
- 2-5 years of experience in a sales role, preferably within the service solutions industry or a related field.
- Experience in handling customer inquiries, preparing quotes, and managing customer relationships is essential.
Work Environment:
- This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopies, filing cabinets, printers, and scanners.
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
About Us:
Archetype Permanent Solutions is a leading provider of service solutions. We are committed to delivering exceptional service to our customers and providing a positive work environment for our employees.
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