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Direct Market Manager
2 months ago
ThinkTank LLC is seeking a highly motivated and entrepreneurial Direct Market Manager to lead our expansion efforts in a designated territory. As the cornerstone of our mission to enhance connectivity, your role will focus on enrolling new customers into Lifeline and ACP services, managing inventory, and driving significant sales performance.
Key Responsibilities:- Sales and Marketing Strategy: Develop and execute superior selling and marketing strategies to enroll new Lifeline and ACP customers, striving to surpass sales goals.
- Team Leadership and Growth: Begin as a solo operator with the opportunity to expand your team to up to five members, maintaining responsibility for territory management and team development.
- Location Scouting and Optimization: Identify and secure optimal locations within the designated territory to maximize service outreach and customer accessibility.
- Inventory Management and Control: Ensure efficient oversight of all inventory, equipping enrollment specialists for successful subscriber engagements.
- Candidate Recruitment and Onboarding: Recruit, attract, and onboard qualified candidates for enrollment specialist positions.
- Training and Development: Conduct in-depth training for specialists, emphasizing product knowledge, enrollment processes, and compliance standards.
- Compliance and Quality Assurance: Uphold strict adherence to FCC and USAC regulations, maintaining operational integrity and implementing quality control measures to guarantee the accuracy and efficiency of the enrollment process.
- Performance Management and Evaluation: Evaluate and enhance the performance of enrollment specialists through constructive feedback and coaching.
- Audit and Reporting: Execute thorough audits and manage detailed reporting for transparent documentation of enrollment outcomes.
- Team Collaboration and Leadership: Cultivate a collaborative and high-performing team environment, promoting open communication and mutual support.
- Operational Coordination and Logistics: Manage all logistical components of the enrollment process effectively, ensuring seamless execution and customer satisfaction.
- Leadership and Management Experience: Proven experience in management or supervisory roles, preferably in direct sales or marketing.
- Leadership and Recruitment Skills: Effective leadership, recruitment, and training skills, with a strong ability to motivate and develop teams.
- Industry Knowledge and Compliance: Familiarity with telecommunications industry standards and regulations, with a strong understanding of compliance requirements.
- Communication and Analytical Skills: Excellent communication, analytical, and problem-solving abilities, with a strong ability to work in a fast-paced environment.
- Education and Qualifications: Bachelor's degree in Business, Marketing, or a related field (preferred).
- Competitive Compensation Package: A competitive compensation package with performance incentives, reflecting the company's commitment to rewarding high-performing employees.
- Leadership Opportunities: A leadership role in a crucial connectivity expansion initiative, providing opportunities for professional growth and development.
- Comprehensive Training and Development: Comprehensive training and professional development opportunities, ensuring employees have the skills and knowledge needed to succeed in their roles.
- Career Growth Prospects: Career growth prospects within ThinkTank LLC, reflecting the company's commitment to employee development and advancement.