Customer Service Representative

2 days ago


Orland Park, Illinois, United States dandbcareers Full time
Job Title

Winners Circle Customer Service

Job Summary

We are seeking a highly skilled and enthusiastic Customer Service Representative to join our Winners Circle team. As a key member of our team, you will be responsible for delivering an exceptional Guest experience through the best combination of food, drinks, and games in a fun and welcoming environment.

Key Responsibilities
  • Provide timely and accurate service to Guests, managing wait times and communicating information as needed.
  • Assist Guests with all requests and answer questions as needed, making recommendations on items.
  • Provide game assistance by promptly notifying Support Technicians or Management as needed.
  • Responsible for stocking, displaying, and securing merchandise in all storage areas.
  • Conduct merchandise inventory during and after shift, if applicable.
  • Check for restocking of necessary supplies and bring all areas up to standard.
  • Review the cleanliness and organization of the Winners Circle, ensuring all plush and shelves are stocked, properly cleaned, and maintained.
Requirements

We are committed to delivering the high standards you have come to know and expect from us as we navigate through the COVID-19 pandemic. Our operations are in compliance with all CDC recommended guidelines, including enhanced cleaning and sanitation practices, following social distancing protocols, and providing our team members with gloves and masks to keep themselves and our Guests safe.

Dave and Buster's is proud to be an Equal Opportunity and Employer where required by law.



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