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Customer Service Representative
2 months ago
About Us
PGA TOUR Superstore is a leading specialty retailer dedicated to inspiring people through golf and tennis. We're a dynamic and growing company that values our associates and strives to create a family culture driven by our vision.
Job Summary
We're seeking a Customer Service Representative to champion our 'Customer First' philosophy by providing an exceptional checkout experience to every customer. As a key member of our retail team, you'll be responsible for delivering outstanding customer service, promoting our store programs and promotions, and maintaining a high level of product knowledge.
Key Responsibilities
- Provide exceptional customer service, ensuring a positive shopping experience for every customer.
- Be knowledgeable about all retail store programs and promotions, and effectively communicate them to customers.
- Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
- Maintain a clean and organized store environment, adhering to visual merchandising standards.
- Work collaboratively with colleagues to achieve sales goals and meet customer needs.
Requirements
- Minimum 1 year of cash handling and/or customer service experience.
- Ability to stand for extended periods, climb a ladder, and lift a 30 lb. box overhead.
- Flexibility to work a varied retail schedule, including nights, weekends, and holidays.
- High school diploma or equivalent required.
What We Offer
- Competitive hourly rate starting at $15.
- Eligibility for medical, dental, and vision benefits on day one (full-time associates only).
- 100% reimbursement of PGA, LPGA, or USGTF annual dues.
- 25% associate discount on store purchases.
- Matching gift program and support for community involvement.
- Career growth opportunities within a dynamic and growing company.
Equal Opportunity Employer
PGA TOUR Superstore is an equal opportunity employer committed to a diverse and inclusive work environment. We prohibit discrimination based on race, color, religion, sex/gender, age, national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status.
