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Automotive Client Care Specialist

2 months ago

Burlington, Massachusetts, United States Herb Chambers Honda of Burlington Full time
Client Care Specialist Opportunity

Herb Chambers Honda of Burlington is seeking a skilled Client Care Specialist to join our Business Development Center (BDC) team. As a key member of our sales team, you will be responsible for handling internet leads, inbound phone calls, and customer retention.

Key Responsibilities:

  • Develop in-depth knowledge of automobiles, including characteristics, capabilities, and features.
  • Manage internet inquiries through our dealership website and other online channels.
  • Coordinate customer appointments for our sales department.
  • Build relationships with clients to close sales and grow our internet sales business.
  • Expand our current customer base through proactive sales efforts.

Benefits:

  • Competitive health and dental insurance plan.
  • 401(k) plan with company match.
  • Flexible schedule to accommodate customer needs.
  • Paid time off for relaxation and rejuvenation.
  • Top-tier pay plan for high performers.

Requirements:

  • Flexible schedule and ability to work weekends.
  • Self-motivation and performance-driven attitude.
  • Ability to attend training sessions.
  • Proven sales experience, with auto sales experience preferred but not required.