Automotive Client Care Specialist

4 weeks ago


Burlington, Massachusetts, United States Herb Chambers Kia of Burlington Full time

We are seeking a highly motivated and detail-oriented Client Care Specialist to join our team at Herb Chambers Kia of Burlington. As a key member of our Business Development Center (BDC), you will play a crucial role in driving sales growth and delivering exceptional customer experiences.


Key Responsibilities:
  • Develop and maintain strong relationships with customers through proactive communication and follow-up.
  • Manage internet inquiries and leads, ensuring timely and personalized responses.
  • Collaborate with sales teams to set up customer appointments and facilitate the sales process.
  • Identify and capitalize on opportunities to grow our internet sales business and expand our customer base.

Requirements:
  • Proven sales experience, preferably in the automotive industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Flexibility to work weekends and adapt to changing priorities.

We offer a competitive compensation package, including health and dental insurance, 401k with company match, and a top-tier pay plan. If you are a motivated and results-driven individual looking for a challenging and rewarding role, please apply today.



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