Automotive Parts Specialist

3 weeks ago


Burlington, Massachusetts, United States O'Reilly Auto Parts Full time

Job Summary: We are seeking a highly skilled and customer-focused Parts Specialist to join our team at O'Reilly Auto Parts. As a key member of our sales team, you will be responsible for providing exceptional customer service, assisting customers with their automotive needs, and maintaining a high level of product knowledge.

Key Responsibilities:

  • Provide outstanding customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Assist customers in selecting the right parts and accessories for their vehicles, providing expert advice and recommendations.
  • Maintain a high level of product knowledge, staying up-to-date on new products and technologies.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and returns.
  • Perform various daily operational tasks, including receiving and stocking merchandise, maintaining store appearance, and operating store test equipment.
  • Occasionally drive a delivery vehicle to make deliveries, meeting company driving eligibility requirements.

Requirements:

  • Ability to quickly match alphanumeric sequences.
  • Ability to provide outstanding, friendly, and professional customer service.
  • Must be able to multitask, handling customers on the phone and in the store at the same time.
  • Familiarity with automotive parts, cataloging, weatherly index system, and automotive sales or service is desired.
  • ASE certification is a plus.
  • Fluency in multiple languages, particularly Spanish, is highly desired.

Total Compensation Package:

  • Competitive wages and paid time off.
  • Stock purchase plan and 401(k) with employer contributions starting day one.
  • Medical, dental, and vision insurance with optional flexible spending account (FSA).
  • Team member health and wellbeing programs.
  • Tuition educational assistance programs.
  • Opportunities for career growth.

O'Reilly Auto Parts is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified individuals with disabilities and will provide reasonable accommodations as needed.



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