Restaurant Operations Manager

4 weeks ago


Bloomfield Twp MI USA, United States Andiamo Full time

Restaurant Operations Manager

Andiamo is seeking a seasoned professional to oversee the daily operations of our restaurant. As a Restaurant Operations Manager, you will be responsible for ensuring that all aspects of the front house run smoothly, including staffing, food knowledge, and customer service.

Key Responsibilities:

  • Coordinate daily front of the house operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils, and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant's good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly, and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations


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