Full Service Restaurant Operations Manager

4 weeks ago


Morristown NJ USA, United States Villa Restaurant Group Full time

Full Service Restaurant Manager Job Description

**About Us**

Villa Restaurant Group is a family-owned, multi-brand global Quick Service and Full-Service restaurant company. Our philosophy is centered around delivering an exceptional experience to our guests through our Culinary and Hospitality Team.

**Job Summary**

We are seeking a highly skilled Full Service Restaurant Manager to lead the efficient and profitable operation of our assigned restaurant(s). As a key member of our team, you will be responsible for providing leadership, direction, and supervision to the restaurant team, ensuring a high level of Guest satisfaction, compliance with company standards, and achievement of financial goals.

**Key Responsibilities**

* Recruit, hire, train, and supervise restaurant staff to ensure a positive work environment and promote teamwork.
* Oversee day-to-day restaurant operations, including opening and closing procedures, to ensure food quality, safety, and cleanliness standards are met.
* Monitor inventory levels and control costs to maximize profitability.
* Implement and enforce company policies and procedures.
* Maintain a high level of Guest satisfaction by delivering Exceptional Guest Service and addressing Guest concerns or complaints promptly and professionally.
* Collaborate with marketing teams to execute promotional campaigns and initiatives.
* Ensure compliance with all local, state, and federal regulations and maintain a safe and secure restaurant environment for both Team Members and Guests.

**Requirements**

* Proven experience as a General Manager in the full service restaurant industry.
* Strong leadership and team management skills.
* Excellent communication and interpersonal abilities.
* Knowledge of restaurant operations, including food safety and hygiene.
* Financial acumen and budget management skills.
* Ability to adapt to a fast-paced environment.
* Understanding of marketing and promotional strategies.
* Compliance with all legal and company policies.

**What We Offer**

Villa Restaurant Group is an equal opportunity employer.



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