Healthcare Seasonal Sales Representative

2 weeks ago


Boca Raton, Florida, United States Teleperformance USA Full time
About Teleperformance USA

We are a global digital business services company that delivers innovative solutions to help businesses thrive in a rapidly changing world.

Our team is passionate about making a positive impact on people's lives, and we're looking for like-minded individuals to join our mission.

Job Summary

We're seeking a skilled Licensed Insurance Representative to join our team as an Onsite Customer Support Specialist. In this role, you will be responsible for providing exceptional customer service, handling customer inquiries, and finding innovative solutions to resolve issues.

Key Responsibilities
  • Provide top-notch customer service through active listening and empathy
  • Handle and respond to customer inquiries in a timely and professional manner
  • Work with confidential customer information and maintain confidentiality
  • Identify and resolve customer issues on the first call, using proactive and patient approaches
  • Communicate effectively with customers, exercising retention efforts when necessary
  • Assist customers with contract terms and pricing plans, and handle sensitive situations surrounding healthcare needs
Requirements
  • 6 months of customer service experience preferred
  • Over 18 years of age
  • Ability to type 25 wpm
  • High School Graduate or GED
  • Comfort with desktop computer systems
  • Proven oral and written communication skills
  • Possess a home state Life and Health Insurance License
  • Logical problem-solving skills
  • Ability to navigate Windows operating systems
  • Organization and work prioritization skills
What We Offer

We provide a comprehensive benefits package, including paid training, competitive wages, full benefits, paid time off, and employee wellness programs.

We're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

Teleperformance USA is an Equal Opportunity Employer.


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