Service Excellence Lead

5 days ago


New Orleans, Louisiana, United States Brennan's Restaurant Full time

Lead by Example:

Brennan's Restaurant is seeking a highly motivated and results-driven Service Excellence Lead to join our team. In this key role, you will drive exceptional service standards and inspire a culture of excellence throughout the organization.

Your Key Responsibilities:

You will lead by example, focusing on:

  • Delivering personalized service to every guest, exceeding their expectations
  • Maintaining a deep understanding of menu offerings and making recommendations to guests
  • Providing ongoing feedback and coaching to team members to improve performance

Requirements:

  • 2+ years of experience in fine dining or upscale restaurant management
  • Proven track record of delivering exceptional customer service
  • Strong leadership and communication skills
  • Able to work effectively in fast-paced environments

What We Offer:

  • An estimated salary of $70,000 - $100,000 per year
  • Competitive benefits package and opportunities for career advancement
  • Professional development programs and training
  • A supportive and dynamic work environment


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