Customer Service Representative

3 weeks ago


Brookfield, Wisconsin, United States Silgan Full time
About the Role:

We are seeking a highly skilled Customer Account Specialist to join our team at Silgan, America's largest metal food packaging producer. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our customers, America's most respected brands.

Key Responsibilities:
  • Act as the primary point of contact for customer inquiries and requests, providing courteous and timely responses.
  • Work closely with internal teams to identify current and future customer needs, ensuring seamless order fulfillment and supply chain management.
  • Process orders, maintain forecasts, and assist in product flow through the supply chain from our warehouse to our customers.
  • Communicate effectively and proactively with internal and external customers on all matters, including order fulfillment concerns and customer account management.
  • Monitor customer accounts, ensuring timely payments and collaborating with accounts payable and accounts receivable teams as needed.

Requirements:
  • Associate degree and 1 year of work experience or High School diploma and 2 plus years of experience in customer service or inside sales.
  • Effective communication, time management, and problem-solving skills.
  • Passion for teamwork and achieving common goals.
  • Intermediate to advanced Microsoft Office skills, including Microsoft Word, Excel, and PowerPoint.

About Silgan:
  • A company committed to sustainability, reducing our carbon footprint, and providing recyclable products.
  • A culture of advancement and growth, with opportunities for promotion and professional development.

Location:
This position is located in our office in Brookfield, WI, and requires on-site presence five days a week.

  • Brookfield, Wisconsin, United States NORTH SHORE BANK FSB - BROOKFIELD Full time

    Customer Service RepresentativeNorth Shore Bank FSB - Brookfield is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat.Key...


  • Brookfield, Wisconsin, United States Over The Moon Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to assist in taking incoming client calls. Strong communication skills and a patient demeanor are essential for this role.As a Customer Service Representative, you will be responsible for interacting with our customers daily, providing excellent service and resolving any issues that may...


  • Brookfield, Wisconsin, United States K9 Resorts of Brookfield Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at K9 Resorts of Brookfield. As a key member of our team, you will be responsible for providing exceptional customer service to our clients and their pets.Key Responsibilities:Provide exceptional...


  • Brookfield, Wisconsin, United States Planet Fitness Brookfield Full time

    {"title": "Overnight Customer Service Representative", "description": "Empower Members to Live a Healthy LifestyleAt Planet Fitness Brookfield, we strive to create a culture that supports our members in achieving their wellness goals. As an Overnight Customer Service Representative, you will play a vital role in delivering exceptional service to our members,...


  • Brookfield, Wisconsin, United States R1 Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at R1 RCM Inc. in Ascension SE Wisconsin Hospital Elmbrook. As a key member of our Patient Registration team, you will play a vital role in ensuring the smooth and efficient registration process for our patients.Key...


  • Brookfield, Wisconsin, United States K9 Resorts of Brookfield Full time

    Job SummaryWe are seeking a highly motivated and compassionate Customer Service Representative to join our team at K9 Resorts of Brookfield. As a key member of our staff, you will be responsible for providing exceptional customer service to our clients and their pets.Key ResponsibilitiesProvide a "wow experience" for every client and their petEnsure the...


  • Brookfield, Wisconsin, United States K9 Resorts of Brookfield Full time

    Job Summary:We are seeking a highly motivated and compassionate Customer Service Representative to join our team at K9 Resorts of Brookfield. As a key member of our staff, you will be responsible for providing exceptional customer service to our clients and their pets.Key Responsibilities:Provide a "wow experience" for every client and their petEnsure the...


  • Brookfield, Wisconsin, United States Argus Technical Services Full time

    Customer Service RepresentativeKey Responsibilities:Collaborate with cross-functional teams to resolve customer inquiries and issues via email, phone, and customer portals.Process customer orders and revisions, ensuring timely and accurate fulfillment.Manage service issues, including generating return merchandise authorizations (RMAs) and return shipping...


  • Brookfield, Wisconsin, United States Glass Nickel Pizza Co Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key ResponsibilitiesProvide friendly and welcoming service to...


  • Brookfield, Wisconsin, United States AA Anderson & Co., Inc. Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at AA Anderson & Co., Inc. The ideal candidate will have excellent communication skills, be able to multitask, and have a strong attention to detail. Key Responsibilities:Provide exceptional customer service via phone, email, and chat.Process and expedite orders...


  • Brookfield, Wisconsin, United States Argus Technical Services Full time

    Customer Service RepresentativeKey Responsibilities:Collaborate with cross-functional teams to resolve customer inquiries and issues via email, phone, and customer portals.Process customer orders and revisions, ensuring timely delivery and customer satisfaction.Manage service issues, including generating return merchandise authorizations (RMAs) and return...


  • Brookfield, Wisconsin, United States Chick-fil-A Full time

    About the RoleWe are seeking a friendly and enthusiastic individual to join our Daytime Front of House Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.ResponsibilitiesProvide excellent customer service and ensure a...


  • Brookfield, Wisconsin, United States Cousins Full time

    We are seeking a highly motivated and enthusiastic individual to join our dynamic team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and maintaining a clean and welcoming environment.Key Responsibilities:Provide...


  • Brookfield, Wisconsin, United States Disability Solutions Full time

    Job SummaryAssociated Bank is seeking a Customer Service Representative to provide fast, friendly customer service by always adhering to common courtesies and delivering the brand promise with every customer. This role involves efficiently and accurately processing customer transactions while adhering to all required policies and procedures. The ideal...


  • Brookfield, Wisconsin, United States R1 Full time

    Job SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at R1 RCM Inc. As a key member of our Patient Registration team, you will be responsible for ensuring a seamless and efficient registration process for our patients.Key ResponsibilitiesCollect and verify patient and insurance information in a...


  • Brookfield, Wisconsin, United States Planet Fitness Brookfield Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Planet Fitness Brookfield. As a key member of our front desk team, you will be responsible for providing exceptional service to our members, prospective members, and guests.Key ResponsibilitiesProvide a positive member...


  • Brookfield, Wisconsin, United States A.A. Anderson & Co., Inc. Full time

    Job SummaryThe Customer Service Representative will provide exceptional support to customers, acting as a liaison between customers, operations, and sales teams. This role requires strong communication skills, attention to detail, and the ability to multitask and problem-solve.Key ResponsibilitiesProcess and expedite orders via Epicor Prophet 21 ERP...


  • Brookfield, Wisconsin, United States Waukesha State Bank Full time

    Job OverviewWaukesha State Bank is a leading community bank in Wisconsin, with a strong commitment to personalized service and community involvement.We are seeking a skilled Customer Service Representative to join our Brookfield office, where you will play a key role in delivering exceptional customer experiences and managing transactions with accuracy and...


  • Brookfield, Wisconsin, United States StaffWorks Full time

    Job Title: Bilingual Customer Sales and Service RepresentativeWe are seeking a highly skilled and customer-focused Bilingual Customer Sales and Service Representative to join our team at StaffWorks.Job Summary:The successful candidate will be responsible for providing exceptional customer service and sales support to our clients. This role requires strong...


  • Brookfield, Wisconsin, United States R1 Full time

    Job SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at R1 RCM Inc. As a key member of our Patient Registration department, you will play a vital role in ensuring the smooth and efficient registration process for our patients.Key Responsibilities:Collect and verify patient and insurance information in...