Shift Leader

3 weeks ago

Raynham, United States Cape Cod Cafe Full time $17 - $18
Job DescriptionJob DescriptionDescription:

Working in conjunction with the Operations Manager- oversee and support all aspects of the dining establishment to ensure profitability and an overall enjoyable experience.


  • Opening and closing the restaurant.
  • Responsible for shift/position coverage as needed and creating weekly schedule.
  • Appointing, inducting, and mentoring new staff members.
  • Resolving customers' questions and grievances in a professional manner Ensure product quality and consistency.
  • Ensuring that the restaurant adheres to pertinent health and safety regulations.
  • Work closely with Operations Manager on day-to- day issues
Requirements:

Job Qualifications

  • Education: High School or equivalent
  • Experience1-3 years guest facing experience
  • Demonstrated success creating a superior guest experience

Skills

  • Critical thinking
  • Service orientation
  • Judgment and decision making
  • Management of personnel resources
  • Time management

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