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Property Manager
2 months ago
Sail is a multifamily property management company that operates at peak performance. Our approach is centered around delivering exceptional customer service, proactive problem-solving, and operational excellence. We prioritize building strong relationships with our residents and partners, and we're committed to creating a positive and inclusive community.
Job SummaryWe're seeking a highly skilled Property Manager to join our team at a new construction building in the Midway neighborhood of St. Paul. As a Property Manager, you will be responsible for overseeing the overall operations of the property, ensuring high-quality resident living, and achieving business goals. You will work closely with our maintenance team to ensure physical assets and grounds are operating at peak performance levels.
Responsibilities- Manage the financial and operational aspects of the property, including team members, daily activities, and resources.
- Create and maintain an environment that achieves high-quality customer service with residents and external partners.
- Ensure occupancy targets and rent collections are achieved through leasing and resident retention.
- Ambassador of Sail's core values, actively pursuing opportunities to reinforce core values in the day-to-day work of all team members.
- Participate in the development and implementation of policies, procedures, and practices that are consistent with regulations and established corporate practices.
- Partner with Maintenance Technicians to ensure physical assets and grounds are operating at peak performance levels.
- Responsible for preparing the annual budget for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns.
- Assess capital needs for the property.
- Operate property within budgeted income and expense guidelines. Obtain bids and supervise capital or contract service.
- Contribute to creation and execution of marketing plans for all communities within assigned portfolio, including reputation management and resident satisfaction.
- Ensure the operation of the property complies with company policies and procedures, Fair Housing, Americans with Disabilities Act (ADA), Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.
- BA/BS degree strongly preferred.
- 3-5 years of experience in multifamily property management.
- Highly skilled in operating both market rate and affordable units.
- Minimum of 3 years experience managing people and/or teams.
- Proficiency with property management software platforms, preferably Yardi.
- Excellent communication and customer service skills.
- Enthusiastic and motivational leadership abilities in managing teams of people to succeed.
- Proficient attention to detail, highly organized, and able to multitask efficiently.
- Strong financial aptitude and analytical skills.
