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Restaurant Operations Manager

2 months ago

Albany, New York, United States Gecko Hospitality Full time

Restaurant Operations Manager

We are seeking an experienced and dynamic Restaurant Operations Manager to join our team at Gecko Hospitality. As a key member of our management team, you will be responsible for overseeing all aspects of our restaurant operations, ensuring exceptional customer service, and driving sales and profitability.

Key Responsibilities:

  • Leadership and Team Management: Lead and inspire a team of dedicated staff members, providing guidance and support to ensure top-notch service.
  • Operations Management: Oversee all aspects of restaurant operations, including managing a dynamic team, ensuring exceptional customer service, and driving sales and profitability.
  • Customer Service: Handle customer inquiries and complaints in a timely and professional manner, striving to exceed guest expectations.
  • Training and Development: Conduct regular staff training sessions to enhance performance and foster a culture of continuous improvement.
  • Industry Trends and Best Practices: Stay up-to-date with industry trends and implement best practices to keep our restaurant ahead of the competition.

Requirements:

  • 3+ years in a management role at a high-volume full-service concept, including experience with bar and beverage management.
  • Personable and willing to be hands-on, stepping in to assist wherever needed.
  • Open schedule availability, including nights and weekends.
  • Ability to create and implement strategies to drive sales and increase profitability.

Benefits:

  • Competitive salary package, including an attractive bonus program.
  • Comprehensive insurance coverage for you and your family.
  • Opportunities for career growth and advancement within our well-established brand.
  • Employee discounts on food, beverages, and games.
  • A fun and vibrant work environment where every day is different and brings new challenges and opportunities to connect with our guests.

About Gecko Hospitality:

We believe that work should be fun and rewarding. At Gecko Hospitality, we are committed to providing our guests with an exceptional dining experience, and we are seeking a talented and dedicated Restaurant Operations Manager to join our team.