Senior Business Systems Analyst
2 days ago
About the Company:
Insight Global is a leading provider of workforce solutions, seeking a senior-level Business Systems Analyst to support one of our Fortune 300 clients in the Richmond, VA area. This role will involve a hybrid schedule, with one week onsite and one week remote, in a downtown location. The successful candidate will provide support for internal HR customers, focusing on projects and application support. Specifically, this role will involve working with SAP HR functional areas and Success Factors, as well as supporting client IT projects and enhancements.
About the Role:
This senior-level Business Systems Analyst will be responsible for providing expert support for internal HR customers, including projects and application support. The role will involve working with SAP HR functional areas and Success Factors, as well as supporting client IT projects and enhancements. The successful candidate will have a strong background in business process analysis, requirements gathering, and application testing.
Responsibilities:
- 5+ years of experience supporting HR with expert use of Success Factors
- Experience developing process maps, gathering business requirements, with a strong emphasis on application testing
- Adheres to formal change management policies
- Expert in EC foundational/custom object configuration
- Exposure to HR business process in one or more of the following additional business areas is desired but not required: Recruiting and Onboarding, Succession and Development, Performance and Goals, and/or Learning
- Proven experience troubleshooting HR system issues, interfaces to other systems
- Ability to provide second and third-level support for inquiries submitted to the IT Help Line; utilize Quality Center for documenting and tracking work requests
- Data analysis skills and experience troubleshooting application functions or database results
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