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Administrative Support Specialist

2 months ago

Madison, Wisconsin, United States The QTI Group Full time

**Job Summary:**

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at The QTI Group. As a key member of our administrative team, you will be responsible for providing exceptional customer service and support to our clients and internal teams.

**Key Responsibilities:**

  • Provide exceptional customer service to clients and internal teams via phone, email, and in-person interactions.
  • Manage and maintain the front desk area, including greeting visitors, answering calls, and responding to emails.
  • Assist with administrative tasks, such as data entry, filing, and record-keeping.
  • Support the recruiting team with talent intake and job postings.
  • Assist with website visitors via live chat and forward to QTI employees as appropriate.
  • Maintain and monitor inventory of office supplies and promotional items.
  • Assist internal teams with administrative tasks and projects.
  • Anticipate needs and schedule or reschedule meetings accordingly.
  • Prepare meeting agendas, materials, catering needs, and room setup for meetings and seminars.

**Requirements:**

  • High School Diploma or GED required; Associates degree preferred.
  • 2+ years of experience in front desk or administrative assistant capacity.
  • Strong communication and customer service skills.
  • Ability to collaborate with a variety of individuals.
  • Strong computer skills, specifically Microsoft Office and typing 40+ wpm.
  • Self-motivated with ability to proactively provide ideas.
  • Ability to manage multiple projects at one time.
  • Willingness to complete background and reference checks upon accepted offer.