Senior Manager, Commercial Services

4 days ago


Schiller Park, Illinois, United States gategroup Full time
Job Title: Senior Manager, Commercial Services

We are seeking a highly skilled and experienced Senior Manager, Commercial Services to join our team at gategroup. As a key member of our Commercial Services organization, you will play a critical role in driving business growth and delivering exceptional customer experiences.

Main Responsibilities:
  • Develop and implement commercial strategies to enhance customer experience and drive business growth.
  • Collaborate with internal functional teams to ensure seamless execution of commercial initiatives.
  • Manage a team of analysts/representatives to deliver high-quality results and drive business outcomes.
  • Coordinate bid activities, minimum wage increases, and other finance-related commercial activities.
  • Develop and maintain tools to analyze flight data and provide catering locations with flight statistics.
  • Streamline existing tools and increase efficiency of data analysis.
  • Manage customer change management process for all day-to-day operational communications.
  • Drive change communications between Customer Services Group and Culinary departments.
Requirements:
  • Bachelor's Degree or relevant work experience in Sales and Service.
  • Minimum 7 years of experience in Sales, airline, and/or airline catering.
  • Previous project management experience preferred.
  • Experience in a food-related industry is preferred with exposure to multi-ethnic cuisines.
  • Experience working with international clients is advantageous to the position.
  • Strong organization and/or project management skills.
  • Account management.
  • Strong analytical skills.
  • Advanced Microsoft Excel skills.
What We Offer:

As a Senior Manager, Commercial Services at gategroup, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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