Patient Services Coordinator

2 weeks ago


Ashland, Kentucky, United States HighFive Healthcare Full time
Job Overview

HighFive Healthcare is in search of a dedicated and proficient Front Desk Coordinator to enhance our patient care services. The successful candidate will bring experience from a dental office environment and demonstrate outstanding communication and organizational capabilities.

Key Responsibilities

  • Welcome patients and visitors with professionalism and warmth.
  • Foster and maintain effective communication with patients.
  • Handle incoming calls and route them to the relevant personnel.
  • Coordinate patient appointment scheduling.
  • Register patients upon their arrival.
  • Confirm patient details, insurance information, and benefits.
  • Process payments and maintain accurate financial records.
  • Compile reports and manage deposits.
  • Facilitate communication with referring medical offices.
  • Ensure precise documentation in patient accounts.
  • Prepare treatment plan estimates.
  • Complete and submit necessary prior authorizations.

Qualifications

  • Prior experience in a dental office setting (oral surgery experience preferred).
  • Exceptional communication and customer service abilities.
  • Strong organizational skills and ability to multitask effectively.
  • Proficient in Microsoft Office and electronic medical record systems.
  • Comfortable using computers for various tasks.
  • Consistent professional demeanor and appearance.
  • High school diploma or equivalent required.

Benefits Offered

  • Medical coverage
  • Dental insurance
  • Vision care
  • Life insurance
  • Short and long-term disability plans
  • Paid time off
  • 401(k) plan with employer matching

If you are a detail-oriented individual with a commitment to delivering outstanding patient care, we invite you to consider this rewarding opportunity.



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