Area IT Manager

3 weeks ago

Las Vegas, Nevada, United States Levy Full time
Job Description

Levy is seeking a highly skilled Area IT Manager to join our team in the Las Vegas valley. As a leader in the hospitality industry, we are committed to delivering exceptional experiences for our guests and customers. In this role, you will be responsible for ensuring all systems are working properly and efficiently, and for providing technical support and guidance to our team members.

About Levy
Levy is a market leader in the hospitality industry, recognized for our innovative approach to delivering exceptional experiences for our guests and customers. We operate a diverse portfolio of award-winning restaurants, iconic sports and entertainment venues, zoos, cultural institutions, theaters, and convention centers, as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

The Opportunity

We are seeking an Area IT Manager who has a strong background in implementing and maintaining technology systems, and who is passionate about delivering exceptional customer experiences. As a key member of our team, you will be responsible for ensuring that all systems are working properly and efficiently, and for providing technical support and guidance to our team members.

Responsibilities

  • Support all events for Allegiant Stadium as well as other local events in the Vegas valley as needed
  • Primary point of contact for all Information Technology related systems at Allegiant Stadium
  • Ensure point of sale and other supporting systems are in full operation and ready for upcoming events
  • Prioritize projects and issues and escalate to Regional IT as necessary
  • Develop hands-on, in-depth knowledge of products and maintain full operational status
  • Develop a relationship and regular communication with vendors to ensure proper system support & maintenance
  • Assist in the planning, coordination and execution of system installations, upgrades, and maintenance
  • Participates in regularly scheduled calls with Home Office IT and vendors to review & address outstanding issues
  • Communicate issues and resolution progress to relevant location, regional, and Home Office personnel as needed
  • Maintain inventory counts and status of all technology systems
  • Ensure systems and servers are properly patched, on a consistent version of software, and running in a stable environment
  • Manage the troubleshooting, resolution, and documentation of technical issues related to hardware, software, etc.
  • Analyze IT infrastructure and performance of systems to assess the needs of the business.
  • Reviews and evaluates current technology and future business needs and works with Digital Strategy to make recommendations for improvements
  • Lead and follow up with vendor resources, on-site support, or location personnel teams while working on any given project
  • Other tasks as assigned

Requirements

  • BS/MS in Computer Science or related field; or equivalent combination of education and experience,
    equivalent skill set.
  • Knowledge of implementing hardware and software in the hospitality industry.
  • Previous IT/systems leadership experience.
  • Proven experience in configuring, maintaining and supporting technology systems, such as POS systems and digital ordering platforms.
  • Effective problem solver with strong attention to detail.
  • High-energy, self-motivated, action oriented, positive and humble attitude, flexible, hard-working, high level of integrity.
  • Other duties as assigned.

Schedule & Travel

  • Ability to work long shifts
  • Ability to work nights, weekends, and holidays
  • Travel up to 25% throughout the Southwest region as needed

Curious about Life at Levy? Check it out: Levy Culture

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.


We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off Plan
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Levy maintains a drug-free workplace.

Req ID: 1353231

Levy Sector

[[Cust_clntAcName]]

Karina Durante

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