Hotel Registration Coordinator

5 days ago


Orlando, Florida, United States Universal Endless Summer Resort - Dockside Inn and Suites Full time
Job Description

Universal Endless Summer Resort - Dockside Inn and Suites is seeking a highly organized and efficient Hotel Registration Coordinator to join our front desk team. As a key member of our team, you will be responsible for coordinating the registration and account settlement of hotel guests, ensuring a seamless and enjoyable experience for all visitors.

The ideal candidate will have a minimum of one year of experience as a Front Desk Agent at a comparable quality property and possess excellent organizational skills, with the ability to multitask and prioritize tasks effectively.

Salary: $45,000 - $55,000 per annum, depending on experience.

About the Job

  • Coordinated registration and account settlement of hotel guests, including assistance during peak periods.
  • Assistance with guest requests and resolution of complaints in a professional and courteous manner.
  • Maintenance of accurate records and reports, including occupancy, arrivals, and departures.
  • Collaboration with Housekeeping, Engineering, and other departments to ensure smooth operations.

Required Skills and Qualifications

  • Excellent organizational and time management skills.
  • Ability to multitask and prioritize tasks effectively.
  • Knowledge of hospitality software and systems.
  • Able to work a flexible schedule, including weekends and holidays.
  • Bachelor's Degree in Hospitality Management or related field.
  • Minimum one year experience as Front Desk Agent at a comparable quality property.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Flexible scheduling and work-life balance.
  • Award-winning company culture and values.


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