Hotel Registration Coordinator
5 days ago
Universal Endless Summer Resort - Dockside Inn and Suites is seeking a highly organized and efficient Hotel Registration Coordinator to join our front desk team. As a key member of our team, you will be responsible for coordinating the registration and account settlement of hotel guests, ensuring a seamless and enjoyable experience for all visitors.
The ideal candidate will have a minimum of one year of experience as a Front Desk Agent at a comparable quality property and possess excellent organizational skills, with the ability to multitask and prioritize tasks effectively.
Salary: $45,000 - $55,000 per annum, depending on experience.
About the Job
- Coordinated registration and account settlement of hotel guests, including assistance during peak periods.
- Assistance with guest requests and resolution of complaints in a professional and courteous manner.
- Maintenance of accurate records and reports, including occupancy, arrivals, and departures.
- Collaboration with Housekeeping, Engineering, and other departments to ensure smooth operations.
Required Skills and Qualifications
- Excellent organizational and time management skills.
- Ability to multitask and prioritize tasks effectively.
- Knowledge of hospitality software and systems.
- Able to work a flexible schedule, including weekends and holidays.
- Bachelor's Degree in Hospitality Management or related field.
- Minimum one year experience as Front Desk Agent at a comparable quality property.
Benefits
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Flexible scheduling and work-life balance.
- Award-winning company culture and values.
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