Client Relations Executive

4 weeks ago


Greenbelt, Maryland, United States Chapters Health Full time
Job Summary

We are seeking a highly motivated and experienced Client Relations Executive to join our team at Chapters Health. As a key member of our business development team, you will be responsible for cultivating and maintaining professional relationships with key accounts and referral sources to improve patient access to care.

The ideal candidate will have a strong background in business development, excellent communication and interpersonal skills, and the ability to work independently and as part of a team. If you are a results-driven professional with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Cultivate and maintain professional relationships with key accounts and referral sources to improve patient access to care
  • Develop and implement a systematic plan of business development and education to stimulate timely referrals and increase patient access
  • Collaborate with other divisions of Capital Caring Health to execute the territory business plan and establish or maintain relationships with all members of the senior healthcare continuum and all other 3rd party payors
  • Identify and facilitate opportunities to develop new hospital and long-term care facility contracts
  • Utilize the current customer relationship management (CRM) software or documentation process to maintain account profiles and produce regular reports regarding market activity and results
Requirements
  • At least 3 years of professional business development experience in an allied healthcare organization
  • Strong background in business development, excellent communication and interpersonal skills, and the ability to work independently and as part of a team
  • Ability to demonstrate excellent oral and written communication skills, in English, as well as an ability to organize and manage duties of the position within a defined timeframe and budget


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