Client Relations Executive

6 days ago


Greenbelt, Maryland, United States Chapters Health Full time
Job Description

Job Summary: We are seeking a highly skilled Client Relations Executive to join our team at Chapters Health. As a key member of our business development team, you will be responsible for cultivating and maintaining professional business development relationships with key accounts and referrals sources to improve patient access to care.

Key Responsibilities:

  • Develop and implement a systematic plan of business development and education within an assigned territory to stimulate timely referrals, heightened broader awareness, and increase the number of patients served by Capital Caring Health.
  • Collaborate with other Capital Caring Health divisions to execute the territory business plan and establish or maintain relationships with all members of the senior healthcare continuum and all other 3rd party payors.
  • Identify and facilitate opportunities to develop new hospital and long-term care facility contracts.
  • Utilize the current customer relationship management (CRM) software or documentation process to maintain account profiles and produce regular reports regarding market activity and results.
  • Support and participate in Capital Caring Health online and social media activities as determined necessary by Capital Caring Health leadership and the Marketing and Communications Department.

Requirements:

  • At least 3 years of professional business development experience in an allied healthcare organization, with a strong preference for experience in a hospital, long-term care, assisted living, in-home care, or pharmaceutical environment.
  • Interest, knowledge, and a passion for the hospice and palliative care field is preferred.
  • A Bachelor's Degree in Business, Marketing, or related field is strongly preferred, but not required.

Skills:

  • Excellent oral and written communication skills, in English.
  • Ability to organize and manage duties of the position within a defined timeframe and budget.
  • Strong work ethic, presentation skills, and ability to communicate effectively with various levels of management, peers, vendors, and the public.

Work Environment: The work environment characteristics are representative of those an employee would normally encounter while performing the essential functions of this job in an office or in the field conducting business development activities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



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