Client Care Representative

4 days ago


San Marcos, California, United States Legal Aid Society Of San Diego Full time
Job Title:

Client Care Representative

">About the Position

We are seeking a highly skilled Client Care Representative to join our team at Legal Aid Society Of San Diego. The successful candidate will be responsible for greeting clients, answering telephone calls, and assisting with the intake process.

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and be committed to providing exceptional customer service.

Key Responsibilities:

  • Greet clients and answer telephone calls
  • Assist with the intake process, including gathering information and evaluating eligibility
  • Provide referrals and resources to clients as needed
  • Maintain accurate records and databases
  • Work effectively as part of a team to achieve goals and objectives

Requirements:

  • Bachelor's degree in a related field or equivalent experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Commitment to providing exceptional customer service
  • Ability to maintain confidentiality and handle sensitive information

Salary: $24.18 - $28.03 per hour, depending on experience

Benefits: Our generous benefits package includes 35 hours of workweek, paid vacation leave and sick leave, 100% employer-paid medical premium, and more.



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