Dining Room Operations Manager

1 week ago


Opalocka, Florida, United States Thompson Hospitality Full time

Overview:

Thompson Hospitality is a leading provider of hospitality services, and we are seeking a highly skilled Dining Room Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our dining rooms, ensuring that our guests receive exceptional service and have a memorable experience.

Key Responsibilities:

  • Manage restaurant operations to enhance customer experiences
  • Supervise and train dining staff to deliver exceptional service
  • Handle reservations and optimize seating arrangements
  • Ensure accuracy in order taking and transmission to the kitchen
  • Promote upselling and maintain a strong grasp of the menu
  • Resolve conflicts among staff and address customer concerns
  • Uphold health, safety, and sanitation regulations
  • Collaborate with kitchen staff for efficient service
  • Maintain a clean and inviting dining environment

Requirements:

  • Previous experience in restaurant or hospitality management
  • Strong communication and leadership skills
  • Knowledge of food safety and health regulations
  • Ability to handle high-pressure situations and solve problems effectively

About Thompson Hospitality:

Thompson Hospitality is a family-run organization with over 30 years of experience providing hospitality services to clients across the country. We are committed to delivering exceptional service and creating memorable experiences for our guests. Our core values include giving back to our communities, celebrating diversity, and doing the right thing.

We are an equal opportunity employer and welcome applications from diverse candidates.



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