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Senior Technology Solutions Analyst
2 months ago
Location : Tacoma, WA
Job Type: Classified
Department: Information Technology
Position Overview
The City of Tacoma's Information Technology Department is on the lookout for a dedicated and skilled Senior Technology Solutions Analyst. This role is pivotal in fostering innovation and enhancing operational processes within the organization. The successful candidate will engage in the development, improvement, and upkeep of the City's technology platforms, particularly focusing on the Accela Civic Platform, which serves as a comprehensive software solution for permitting and inspections. This position demands a collaborative spirit, adept multitasking abilities, and exceptional communication skills to effectively liaise with both stakeholders and team members.
Key Responsibilities:
- Evaluate technical and business needs against the capabilities of the Accela system.
- Configure and maintain the Accela Civic Platform and related third-party applications.
- Conduct research and propose enhancements to boost performance, productivity, and system integrity.
- Resolve complex technical issues and provide effective solutions.
- Create and maintain documentation and technical specifications to guide development efforts.
- Design and execute custom queries to extract data from Accela for reporting purposes, primarily utilizing Crystal Reports.
- Engage in custom application development through APIs.
- Estimate project scope, timelines, and associated costs.
- Possibly oversee small technical projects, managing timelines and deliverables.
- Offer technical support to end users and mentor junior staff.
City of Tacoma's Commitment to Diversity and Inclusion
The City of Tacoma values diversity as a core strength. We recognize that our multi-cultural and multi-ethnic community enriches our workforce and contributes to our success. We prioritize equity and empowerment, ensuring that all residents have equal opportunities to thrive and benefit from community advancements. Our goal is to create a workforce that mirrors the community we serve, actively working to eliminate disparities and welcoming candidates from diverse backgrounds and experiences.
Benefits:
The City of Tacoma provides a comprehensive benefits package, including:
- Exceptional working conditions and a supportive work-life balance.
- Medical, dental, and vision coverage for employees and their families.
- Flexible work schedules and telework options.
- Generous paid time off and holidays.
- A robust pension plan and deferred compensation options.
Qualifications:
The ideal candidate will possess a Bachelor's degree in computer science or a related field, along with four or more years of relevant experience in information technology. Candidates should also be prepared to meet any additional licensing or certification requirements as specified by the position.