Customer Service and Operations Specialist
4 weeks ago
Job Overview
">We are seeking a skilled Customer Service and Operations Specialist to join our team at SGA. This is a Temporary Contract Position located in our Marketing Call Center.
Responsibilities:
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- Deliver quality support for our Sales and Marketing processes, providing exceptional customer service to all guests and business partners;
- Ensure operational processes and procedures are met, protecting data integrity throughout our systems;
- Partner with the team and leadership to implement changes or new initiatives.
Requirements:
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- High School Diploma/GED Equivalent;
- Microsoft Office experience is required;
- Excel experience is required;
- Exceptional listener with excellent communication skills, both verbal and written;
- Demonstrate professionalism and excellent customer service skills with all customers, maintaining a positive brand image and company reputation.
About SGA
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business committed to solving big IT problems with a more personal, boutique approach.
Salary Information
The estimated salary for this position is $45,000 - $55,000 per year, depending on experience.
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