Service Operations Specialist

5 days ago


Orlando, Florida, United States Fleet Services by Cox Automotive Full time

Job Summary:
We are seeking a highly skilled Service Operations Specialist to join our team at Fleet Services by Cox Automotive. The successful candidate will be responsible for providing accurate repair estimates for body, trailer, detail, and/or mechanic services.

Key Responsibilities:

  • Inspect trucks/trailers for damages and evaluate the necessity and cost of repairs.
  • Meet with customers to discuss damages, the repair process, timelines, and costs.
  • Create accurate estimates detailing repair and labor costs.
  • Liaise with maintenance and/or refurbishment teams to place work orders and detail part replacements and labor requirements.
  • Maintain communication with customers and remain available to answer questions and deal with concerns.

Requirements:

  • High School Diploma/GED
  • 5 years of related experience
  • Any level degree or certification beyond HS diploma/GED + 3 years experience


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