Front Desk Ambassador
2 weeks ago
**Job Summary**
We are looking for a detail-oriented and customer-focused individual to fill the role of Front Desk Agent at Saint Kate - The Arts Hotel. This position involves managing front desk operations, delivering exceptional guest experiences, and maintaining accurate records.
**Responsibilities**
- Check guests in and out, handle phone calls, and respond to guest requests in a timely and professional manner.
- Maintain accurate records, utilize computer systems to process transactions, and ensure efficient cash handling procedures.
- Collaborate with colleagues to resolve guest complaints and provide solutions to improve their stay.
**Benefits**
- A starting salary of $42,000 per year, with opportunities for advancement and growth within the company.
- Access to a comprehensive benefits package, including medical, dental, and vision insurance, company-paid life insurance, and 401k with employer match.
- A free meal every shift, room discounts at Marcus Hotels & Resorts properties, and exclusive employee perks.
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