Hotel Front Desk Supervisor

3 days ago


Milwaukee, Wisconsin, United States Hyatt Regency Milwaukee Full time
About the Role:

We are seeking an experienced Night Auditor to join our team at Hyatt Regency Milwaukee. As a Night Auditor, you will be responsible for the preparation and disposition of all Night Audit work, including front desk operations, reporting and accounting, and security and safety.

Key Responsibilities:
  • Front Desk Operations: Manage the front desk during the overnight shift, handling guest check-ins, check-outs, and resolving any issues that may arise.
  • Reporting and Accounting: Prepare and balance daily reports, including financial transactions and other relevant data.
  • Security and Safety: Conduct regular security walks to ensure the hotel's safety and security.
Requirements:
  • Education and Experience: High school diploma or equivalent required; at least 1 year of progressive experience in a hotel or related field preferred.
  • Skill and Qualifications: Strong communication and problem-solving skills; ability to work independently with minimal supervision; knowledge of accounting principles and basic arithmetic functions.
  • Certifications and Training: Familiarity with Windows operating systems, company-approved spreadsheets, and word processing software.
What We Offer:
  • Competitive Salary: $50,000 - $60,000 per annum, depending on experience.
  • Medical, Dental, and Vision Coverage: Comprehensive health insurance package for full-time employees.
  • Paid Time Off: Accrued time off for vacation, sick leave, and holidays.
  • 401(k) Retirement Plan: Employer-matched retirement savings plan.

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