Front Desk Ambassador

3 weeks ago


Milwaukee, Wisconsin, United States Park Place Hospitality LLC - Hilton Garden Inn Milwaukee Full time
Job Description

A Front Desk Ambassador plays a crucial role in creating memorable experiences for our guests. Your responsibilities will include warmly welcoming guests upon arrival, assisting with check-in and check-out processes, and ensuring guests are well-informed about hotel services and local attractions.

You will also handle financial transactions with precision, address guest inquiries and concerns promptly and efficiently, and utilize your knowledge of hotel amenities to upsell and enhance the guest's stay. Additionally, as part of the daily operations, you will be responsible for closing out the day's financials accurately.


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