Operations Director

2 weeks ago

Hempstead, United States InsideHigherEd Full time

About Hofstra University:

Hofstra University is a nationally recognized institution on Long Island, New York, committed to fostering a diverse community of students, faculty, and staff. As a leading private university, we strive to provide a comprehensive education that prepares individuals for the challenges of tomorrow.

The Dean's Office in the Hofstra College of Liberal Arts and Sciences is seeking a highly skilled Director of Operations to manage the daily operations of the office and support the Dean in coordinating cross-functional projects. The ideal candidate will have a strong background in project management, excellent interpersonal skills, and the ability to establish effective working relationships with key stakeholders.

Key Responsibilities:

  • Coordinate the Dean's daily schedule and support the Dean in prioritizing key tasks through strategic calendar and task management.
  • Manage daily operations of the office, including oversight of vacation calendars and coordination of the work of support staff.
  • Leverage technology to improve office processes and workflows, and coordinate among offices to drive results.
  • Plan, execute, and monitor various processes and functions as the office's process innovation driver.
  • Address challenges and proactively identify solutions to ease bottlenecks and improve processes.
  • Build relationships with academic and administrative units to support workflow improvement.
  • Help coordinate cross-functional projects to achieve project goals using technology-driven platforms.
  • Provide project management capacity to the Dean and plan for upcoming meeting agendas, events, and gather documents and data from stakeholders.
  • Assist the Dean in implementing operational strategies that align with the University's goals.
  • Define office processes and identify key performance indicators that align with the University's and the Dean's priorities.
  • Act as a liaison between the Dean's Office and other stakeholders, as needed.
  • Represent the Dean's Office at meetings related to the Director's areas of responsibility.
  • Coordinate submissions to the Provost's Office.
  • Produce and manage content for various communication channels.
  • Liaise with University Marketing to drive content for University-wide venues.
  • Monitor media channels for relevant content (crisis communications, PR management, etc.).
  • Organize and maintain the office's shared drives, ensuring documentation is well-organized, archived, and easily accessible.
  • Experiment with technology-driven organization and storage solutions.

Qualifications:

  • Bachelor's degree required.
  • Minimum 5 years of related experience.
  • Strong project management skills.
  • Excellent interpersonal skills.
  • Ability to establish effective working relationships with key stakeholders.
  • Ability to foster a positive and collaborative work environment.
  • Ability to handle sensitive information with discretion.
  • Strong interpersonal skills and emotional intelligence, as well as an innovative and strategic mindset.
  • Demonstrated good judgment and excellent prioritization skills.
  • Experience with Microsoft Office, Google, and Adobe products.

Preferred Qualifications:

  • Master's degree (MBA or similar) preferred.
  • Strategic planning experience and/or technology implementation experience.

Hofstra University is an equal opportunity employer committed to fostering diversity in its faculty, administrative staff, and student body. We encourage applications from the entire spectrum of a diverse community.

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