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Customer Experience Associate
2 months ago
VillaSport Athletic Club and Spa is seeking a highly motivated and customer-focused individual to join our team as a Member Services Associate II. As a key member of our operations team, you will be responsible for providing exceptional service to our members and ensuring a seamless club experience.
Key Responsibilities- Provide exceptional customer service to members and guests
- Assist with club operations, including opening and closing procedures
- Ensure a clean and safe environment for members and guests
- Collaborate with other team members to achieve club goals and objectives
- Participate in ongoing training and development to enhance skills and knowledge
- High school diploma or equivalent required
- Previous customer service experience preferred
- Ability to work in a fast-paced environment and adapt to changing situations
- Excellent communication and interpersonal skills
- Ability to work a flexible schedule, including weekends and holidays
- Competitive hourly rate
- Opportunities for advancement and professional growth
- Complimentary club membership
- Discounts on club products and services
- A dynamic and supportive work environment