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Operations Assistant Manager
2 months ago
Job Title: Assistant Operations Manager
About the Role:
We are seeking an experienced Assistant Operations Manager to join our team at Mattress Firm. As a key member of our operations team, you will be responsible for assisting in the efficient day-to-day operations of our distribution center.
Key Responsibilities:
- Assist in the efficient day-to-day operations of the DC, ensuring alignment with strategic vision and communicating organizational mission and values to the team.
- Contribute to meeting overall financial objectives of the distribution center compared to budget.
- Create and foster an environment of trust, open two-way communication, and cohesive team effort.
- Ensure adherence to operational processes, policies, and procedures.
- Identify opportunities and drive continuous improvement initiatives in the DC.
- Facilitate resolution of customer service issues.
- Verify driver payroll for accuracy.
- Conduct required physical cycle counts; review discrepancies and make appropriate corrections.
- Ensure use of proper safety equipment and maintain a safe working environment by ensuring that all safety policies and procedures are adhered to.
- Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation.
- Complete all required training modules and certifications prior to the due date.
- Execute team member performance improvement plans, progressively discipline, and terminations when appropriate per Company policy.
Requirements:
- 2+ Years Related Experience
- Warehouse Environment
- Lift or move up 100 pounds
- Sitting frequently
- Standing frequently
- Walking frequently
- Talking frequently
- Hearing frequently
- Usage of hands and fingers
- Reaching with hands and arms
- Stooping, kneeling, crouching, or crawling occasionally
What We Offer:
- Excellent career growth opportunities through on-the-job training and development programs.
- 401(k) with employer matching.
- Mental health and life resources.
- Medical, dental, prescription, and vision plans.
- Get paid on-demand.
- Base pay or uncapped commission.
- Employee discounts, including mattresses and sleep accessories, cell phones and electronics, travel, car and home loans.
About Mattress Firm:
Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.
