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Clinical Care Coordinator

1 month ago

Austin, Texas, United States DEPARTMENT OF STATE HEALTH SERVICES Full time
Job Summary

We are seeking a highly skilled Clinical Care Coordinator to join our team at the Department of State Health Services. As a Clinical Care Coordinator, you will be responsible for providing professional follow-up of infants and children with clinically significant disorders identified through the Newborn Screening Program processes.

Key Responsibilities
  • Monitor, modify, execute, and ensure currency of protocols for use by nursing and administrative staff.
  • Use appropriate and available tracking procedures to locate infants in need of treatment and/or retesting.
  • Coordinate between central office, regional case management staff, hospitals, physicians, public health professionals, and consultants as well as agencies of other states to track and assist in ensuring infants are afforded appropriate medical treatment.
  • Provide quality assurance activities for Public Health and Prevention Specialists.
Requirements
  • Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
  • Provides professional follow-up of infants with any of the disorders identified by the Newborn Screening Program as required by the Newborn Screening Medical Director.
  • Enters clinical care coordination notes into the laboratory information management system following policies and procedures.
  • Provides technical guidance to Public Health and Prevention Specialist staff assigned to various teams in the Newborn Screening Program.
  • Answers telephone inquiries about the Newborn Screening Program.
  • Distributes educational material and literature to professional and laypersons.
  • Participates in planning, developing, and executing workshops for professionals.
  • Maintains close liaison with other state programs to ensure coordination.