Commercial Large Loss Claims Specialist

4 weeks ago

Lewisville, Texas, United States Zurich Insurance Company Full time
Commercial Property Claims Adjuster

Zurich North America is seeking an experienced property claims professional to join our large loss property claims team. We are open to remote work for the right candidate located in the western states of TX, OK, LA, AR, KS, MO, NE, IL, MN, WI, CO, NM, AZ, NV, UT, OR, WA, or WI.

The Property Claims organization is dedicated to helping our customers at the moments that matter the most. Our adjusters oversee commercial property and business income claims resulting from weather events, theft, water, vandalism, and other perils. We guide our customers through the claim process and help them mitigate damages and recover from those losses as quickly as possible.

As a General Adjuster, you will leverage your technical property claims expertise, analytical and negotiation skills, as well as your leadership capabilities. You will manage a caseload of high exposure and complexity large loss property claims from assignment to resolution.

Key Responsibilities:

  • Manage a caseload of high complexity property & business income claims from assignment through resolution
  • Apply your knowledge of insurance contracts, coverage, and other relevant documents and information to adjust losses
  • Leverage litigation claims management expertise
  • Learn and apply knowledge of Property Team Best Practices and other internal processes in claim handling
  • Partner with other internal business functions to facilitate quality claims resolution
  • Collaborate with colleagues in a team environment to resolve complex claims issues
  • Partner with customers, brokers, vendors, and other external stakeholders that are critical to the success of the claims lifecycle
  • Support Catastrophe responses as needed

You will be an ambassador for Property Claims and Zurich North America, delivering the highest standards of claims service excellence and best practices, and effectively developing partnerships with key customers, brokers, and other internal and external stakeholders that are critical to the success of the claim lifecycle. You will have direct accountability for your overall results and contributions in support of Claims strategy and goals.

Our highly successful Property Team will provide you with the tools you need to succeed and progress in your insurance career.

You will work out of a home-based office. Approximately 50% domestic travel is needed. To optimize the needs of the business and our customers, this position will ideally be located in the Eastern half of the States.

Basic Qualifications:

  • Bachelor's Degree and 6 or more years of experience in the Claims or Litigation area including commercial property claims handling experience OR
  • High School Diploma or Equivalent and 8 or more years of experience in the Claims or Litigation area including commercial property claims handling experience OR
  • Zurich approved Apprenticeship program including an Associate Degree and 6 or more years of experience in the Claims Handling area within the Insurance industry including commercial property claims handling experience AND
  • Must obtain and maintain required adjuster license(s)
  • Microsoft Office experience

Preferred Qualifications:

  • 5 or more years of commercial property claims experience
  • Large loss property claims handling experience
  • Negotiation experience
  • Analytical skills
  • Strong communication skills
  • Ability to work independently
  • Experience collaborating across work groups
  • Insurance designations such as SCLA, CPCU, AIC

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time.

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