Food and Beverage Supervisor

1 week ago


Towanda, Kansas, United States ASM Global Full time
Job Summary

ASM Global is seeking a highly skilled and experienced Banquet Captain to join our team at the Shreveport Convention Center. As a key member of our food and beverage team, you will be responsible for ensuring the highest level of service and quality in our banquet operations.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and train a team of food and beverage servers, cashiers, and temporary labor
    • Lead by example and motivate team members to provide exceptional customer service
  • Event Execution
    • Coordinate and execute banquet events, including setup, service, and breakdown
    • Ensure that all events are executed to the highest standard of quality and service
  • Customer Service
    • Provide exceptional customer service to clients and their guests
    • Respond to customer complaints and concerns in a professional and timely manner
  • Administrative Tasks
    • Complete all necessary paperwork and administrative tasks related to banquet events
    • Maintain accurate records and reports related to banquet operations
Requirements
  • Education and Experience
    • Minimum of 2 years of experience in banquet service, preferably in a high-volume banquet environment
    • High school diploma or equivalent required
  • Skills and Abilities
    • Excellent leadership and communication skills
    • Ability to work independently and as part of a team
    • Strong problem-solving and analytical skills
    • Ability to work in a fast-paced environment and meet deadlines
  • Physical Demands
    • Ability to lift 45 pounds unaided
    • Ability to stand for long periods of time and move around the facility
Working Conditions

The working hours for this position are scheduled based on the needs of the facility. This may include working long and irregular hours, including evenings, weekends, and holidays. Reliable transportation is required.

What We Offer

ASM Global offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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